Working in a Parliamentary office we regularly get complaints about airlines from constituents. In the case of Ryanair it's often difficult to get through to someone directly.
Sharon Hodgson (Labour MP for Gateshead East) wrote to the Guardian the other day with contact details, which I'm delighted to circulate further:
Caroline Green is Head of Customer Services (sic) and her direct email address is:
greenc@ryanair.com (Please don't send mindless abuse).
The direct dial number for their head office is +353 1 812 1212
Hope it's useful.
Friday, 2 February 2007
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The phone number 353 1 812 1212 is unlikely to get you through to anyone to take a complaint and an email to Carol Green is unlikely to result in a response. If you are one of the multitude who have complaint issues with Ryanair it could be worth writing to them via their solicitors with a polite letter asking that it be passed on to someone in authority at Ryanair. The embarasment factor might work.
their Solicitors are Howrey Simon Arnold & White, City Point, One Ropemaker St, London EC2Y 9HS
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